Product Returns

At kingminosmusicstorage.com we want you to be completely satisfied with your purchase, in case something you do not like or do not like or it was defective or does not correspond to the product of your order, you have the right to request the replacement of the product to another number and / or in another color. For the replacement process, the maximum return period is up to 30 calendar days from the date of receipt.

ORDER CANCELLATION

In case you wish to cancel your order and if the product has not been shipped, you should contact customer service at +30 2810 823012 or e-mail: info@kingminosmusicstorage.com . In case your order has been shipped, you can return it with the same courier without return costs (Free).

PRODUCT RETURNS

You have the right to return within 14 calendar days, the product you received, justifying the reason for its return. The returned product should be in its original condition and you will not be charged for its return costs.

To return a product, you must complete and send the relevant form (return slip) that you received with the product and the retail receipt.

The refund is made in the same way as the payment was made, within one week from the date we receive the product.

Right of Replacement

To perform the replacement, the following steps must be performed:

1. Deliver the product and complete the return slip with all the necessary information so that the return of the product can be accepted, but at the same time a possible change in color / number or other item can be made. In case the replacement is not possible due to the unavailability of the requested product, we will contact you to offer you alternative solutions.

2. The product you will return must not have been used and must be in its original packaging.


If the product meets the above criteria, you are free to send it back to us for replacement or refund.
If the above conditions are not met, then the product will be returned to you at your own expense.

If the product meets the above criteria, you are free to send it back to us for replacement or refund.
If the above conditions are not met, then the product will be returned to you at your own expense.
 

Caution

For returns from Cyprus and from abroad, shipping costs are borne by the person making the return.
Contact customer service for more details at +30 2810 823012.

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